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Protect Yourself from Fraudulent Activity

The Central Bank of Malta is alerting the public to a rise in sophisticated scams impersonating the Bank.

⚠️ What's Happening?

Fraudsters are using increasingly deceptive tactics, including:

  • Fake Emails: Messages using the Bank's branding, requesting personal or financial information.

Reminder: The Bank never sends unsolicited emails or requests involving private financial transactions.

  • Phone Scams: Calls from local-looking numbers, often in fluent Maltese, falsely claiming suspicious activity and urging recipients to click on malicious links. These lead to fake banking websites designed to steal login credentials and drain funds.
  • Messaging App Impersonation: Scammers are using Viber and WhatsApp, falsely displaying "Central Bank of Malta" and even showing images of the Bank's premises. Victims are told their account or card is blocked and are asked to provide sensitive information.
  • Deepfake Videos: AI-generated videos featuring public figures or the Bank's Governor are promoting fake crypto schemes like "MaltaCoin." These direct viewers to fraudulent websites requesting personal data or payments.
  • Fake Domains: Fraudulent websites are misusing the Bank's identity to appear legitimate.

✅ What You Should Do

  • Do not click on unexpected links or attachments claiming to be from the Bank.
  • Verify the sender: Official emails from the Bank will always come from verified domains.
  • Ignore and report any phone calls, messages, or videos requesting personal information.
  • The Bank will never:
    • Contact individuals via phone, WhatsApp, Viber, or social media to request personal details.
    • Provide credit cards or open accounts for the public.
    • Ask for PINs or login credentials via messaging apps.

If you receive a suspicious message or call, do not respond. Instead, report it immediately using the Bank's Contact Us Form.